Information and Communication Technology (ICT) Coordinator - EXTENDED

Open to Internal and External Candidates

Reference No:	CFA2023/ME10/004
Position Title:	Information and Communication Technology (ICT) Coordinator
Duty Station:	IOM Podgorica, Montenegro
Contract Type:	Special Short Term Ungraded
Contract Duration:	9 months with the possibility of extension
All-Inclusive Monthly Salary:	EUR 2,000 (39 hours per week)
Estimated Start Date:	As soon as possible
Closing Date:	4 April 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this call for applications (CFA). For the purpose of the CFA, internal candidates are considered as first-tier candidates.

Context:

Under the direct supervision of the Project Manager and with close coordination with Project Coordinator and National Head of Resources Management (RM) and RM Unit staff, the ICT Coordinator will be responsible and accountable to coordinate implementation of the IT component activities within the EU funded project ‘Individual measure to strengthen Integrated Border Management capacities in Montenegro‘ and IOM Podgorica office, all in line with IOM policies and procedures and donor requirements.

Core Functions / Responsibilities:

1. Act as the operational focal point related to all IT-related activities and interventions planned under the project.

2. Support and provide technical guidance to project team on IT systems, databases, technical support etc.

3. Collaborate constructively with the project team in defining, developing and implementing technology solutions as well as in carrying out all its administrative and technical aspects, in line with IOM’s policies and procedures, as well as donor requirements.

4. Assist the project team in drafting the technical documentation related to the procurement, development and implementation of IT systems solutions and IT purchases that are to be implemented within the project, in line with the IOM ITC Standards and Instructions.

5. Assist in collecting and compiling necessary documentation for tenders (ToRs, specifications, drawings, RFQs), liaise with different units and stakeholders to collect inputs, and draft tender’s evaluation reports according to established procurement procedures.

6. Assist in IT vendors verification process.

7. Maintain day to day contact with technical staff of state partners and local authorities, verifying all documents are in place for tendering and technical requirements are correct in the procurement process, participating in Bid Evaluation Committee, drafting evaluation reports, coordination between state partner and Service Providers/Vendors, monitoring of service progress and purchases until equipment and software installation, finalization of the goods and services received, reporting etc.

8. Coordinate the technical evaluation of the tender documents with the RMU and participate in the technical clarification meetings with Service Providers/Vendors.

9. Liaise with government counterparts regarding the needs, compatibility and feasibility of the proposed and planned IT technical solutions and products.

10. Liaise between government counterparts, external IT specialist company/Service Providers/Consultants and IOM to provide adequate ideas and solutions regarding the design and implementation of IT related activities and interventions within the projects.

11. Support national and international experts in conducting analyses and assessments of the IT networks and systems of the beneficiaries.

12. Participate in independent small-scale assessments of the IT systems of the beneficiary authorities.

13. Conduct field visits to project sites for quality assurance on the technical level and follow up on project IT related activities.

14. Prepare field and weekly reports and submit to Project Manager.

15. Gather and analyse information about IT project related activities, regularly review activities’ status, draft project reports for donors, IT budgets and financial reports.

16. Monitor and verify the time schedule & overall progress of the third-party service providers in coordination with Project Manager and state partners accordingly and submit progress reports to the Project Manager, identifying shortfalls in delivery and making recommendations for issues/challenges encountered.

17. Establish a filing system, ensure the permanent update and accuracy of archives, and coordinate closely with the team members to ensure appropriate document processing and follow-up on pending documentation.

18. Assist the PM to liaise with RMU (finance and procurement staff in Podgorica) to follow up on contract extensions, renewals, invoices, the release of payments to Vendors (service providers/Consultants etc.), and other relevant tasks.

19. Verify bills for the completed services/purchases and recommend payments to the Vendors for IT-related activities and interventions.

20. Perform other duties as may be assigned by the PM and National Head of RMU.

 

Required Qualifications and Experience

Education

• University/Institute Degree in Computer Science, System Engineering Information Technology, Web Design, Database Management, Software Development, Mathematics or a related field with at least 4 years of relevant working experience.

Experience

• Experience in the preparations and review of Terms of References, Technical Specifications is an advantage.
• Experience in the preparation of IT budgets, financial reports, and project reports for donors is an advantage.
• Experience in working in an international environment and in liaising with a variety of partners at all levels of the hierarchy is an advantage.
• Knowledge of border surveillance systems and technologies is an advantage.

Skills

• High degree of computer literacy in MS Office.
• Strong    technical    skills    in    software    and    hardware    system    design    and implementation.
• Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines.
• High level of dependability. Proactive and responsible for ensuring implementation quality and client satisfaction in general.
• Demonstrated problem-solving attitude and skills.
• Good written and spoken communication skills, good negotiation skills, good interpersonal skills, and ability to work in a multicultural environment.
• Good English drafting skills.
• Ability to work independently and as a part of a team.
• Ability to present ideas in a user-friendly language to non-technical staff and end- users' knowledge of an issue-tracking system is an advantage.
• Excellent computer skills; and,
• Driving licence B – active driver.

Languages

Fluency in English and Montenegrin (oral and written).

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: work strategically to realize the Organization’s goals and communicates a clear strategic direction.

 

Other

Any offer made to the candidate in relation to this call for application is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable, and security clearances. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of vaccination against COVID-19.

This post is subject to local recruitment. Moreover, Montenegro nationals/citizens and persons holding a valid residence and work permit for Montenegro will be eligible for consideration.

 

How to apply:

Interested candidates are invited to submit their application (IOM CV Form - Personal History Form and motivation letter in English) electronically by email to iompodgorica@iom.int

Email subject: Candidate’s Surname - application CFA2023/ME10/004

Please be advised that only attached IOM CV Form – Personal History Form will be considered.

 

IOM CV Form – Personal History Form

 

Applications must be received by 4 April 2023, 23:59 local time Podgorica, Montenegro at the latest. No late applications will be accepted. ​Candidates who submitted applications within the first recruitment cycle are not obliged to apply again.

In order for an application to be considered valid, IOM only accepts applications duly completed.

 

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Posting period:

From 14 March 2023 to 4 April 2023